Privacy and Cookies Policy
Version 1.0 — Last updated: October 20, 2026
AB TECH is operated by AB Informatica e Software LTDA, a company based in Brazil serving customers in the United States.
This policy explains how we collect, use, and disclose personal information when you visit abtechstore.com, purchase digital or physical products, or contact us.
Information We Collect
Depending on how you interact with our store, we may collect:
Contact information: your name, email address, and telephone number, when provided.
Order information: products purchased, order numbers, purchase history, and delivery status.
Billing and shipping information: billing details and the address required for physical deliveries.
Payment information: payment status, transaction references, and information needed to confirm purchases, issue refunds, and manage payment disputes.
Account information: information provided when creating or managing a customer account.
Technical and usage information: IP address, browser, device information, pages visited, referral sources, and interactions with our website.
Support information: messages, attachments, and other information provided when requesting assistance.
Privacy and marketing preferences: choices you communicate regarding marketing or the use of your information.
Please do not send full payment card details, passwords, or verification codes to our support team.
How We Use Your Information
We use personal information to:
Process orders and confirm payments.
Deliver digital products by email.
Prepare, ship, and track physical orders.
Manage customer accounts.
Communicate order updates and provide customer support.
Manage returns, refunds, and payment disputes.
Maintain website functionality and security.
Prevent and investigate suspected fraud or misuse.
Understand website usage and improve the shopping experience.
Measure advertising performance through Google Ads.
Send marketing communications where permitted.
Fulfill applicable accounting, tax, and legal obligations.
Where applicable law requires a legal basis, processing may rely on performing a contract, complying with legal obligations, legitimate interests, or consent, depending on the purpose and circumstances.
Our Store Platform
Our website uses WordPress and WooCommerce to operate the online store, manage product listings, process orders, and support customer accounts.
Information entered during account registration or checkout is processed within our store and its connected services as necessary to provide these functions.
The use of WordPress and WooCommerce does not, by itself, mean that all customer information is sent to the organizations that develop this software. Disclosures depend on the hosting services, extensions, and connected features used by the store.
Payment Processing
We use Stripe to process online payments. Google Pay and Apple Pay are also accepted for eligible transactions.
The relevant payment providers process information necessary to authorize and complete transactions. They may also process information for fraud prevention and compliance with legal obligations.
For details about Stripe’s practices, please review:
https://stripe.com/privacy
When using Google Pay or Apple Pay, please also review the privacy information provided by the respective wallet provider.
Google Analytics and Google Ads
We use Google Analytics to understand how visitors find and use our website, including which pages they visit and how they interact with the store.
We use Google Ads to advertise our products and measure advertising performance, including actions such as purchases following interactions with our advertisements.
Depending on the configuration of these services and applicable privacy choices, information processed may include device and browser details, online identifiers, website interactions, and conversion events.
Google’s handling of information is described in its privacy policy:
https://policies.google.com/privacy
Additional information about Google’s use of data from partner websites:
https://policies.google.com/technologies/partner-sites
Sharing Personal Information
We disclose personal information as necessary to operate our store, fulfill orders, and provide the services described in this policy.
Recipients may include:
Stripe and relevant payment providers.
Hosting, maintenance, and security providers.
Email and customer support providers.
Shipping carriers and fulfillment providers for physical purchases.
Google, in connection with Google Analytics and Google Ads.
Professional advisers where necessary for accounting or legal matters.
For physical orders, delivery information may be shared with the parties responsible for preparing and shipping your package.
We may also disclose information when required by law or when necessary to investigate fraud, resolve disputes, or establish, exercise, or defend legal claims.
Certain advertising-related disclosures may be classified as a “sale,” “sharing,” or processing for targeted advertising under applicable laws, depending on how the services are configured. Any required disclosures and opt-out mechanisms must reflect the store’s actual advertising practices.
Data Retention
Retention periods depend on the type of information and the purpose for which it is processed.
We consider the time needed to fulfill orders, provide support, address returns or disputes, maintain business records, and comply with applicable legal obligations.
Information may need to be retained after an order is completed or an account is closed where these purposes still apply.
Information processed through analytics and advertising services is also subject to the retention settings configured for those services.
Marketing Communications
If you subscribe to marketing communications, we may use your contact information to send product updates and promotional messages, subject to applicable consent requirements.
You may unsubscribe using the instructions in the message or by contacting support@abtechstore.com.
Unsubscribing from marketing does not stop essential messages about purchases, delivery, refunds, or account security.
Cookies and Similar Technologies
Our website uses cookies and similar technologies for store functionality, analytics, and advertising measurement.
These technologies may include:
Essential cookies: support functions such as shopping carts, customer sessions, login, checkout, and security.
Analytics cookies: help Google Analytics measure website usage and visitor interactions.
Advertising cookies and identifiers: support Google Ads attribution and advertising measurement.
Preference cookies: remember settings where these features are enabled.
Where required by applicable law, optional cookies and similar technologies require consent before use. Applicable opt-out requirements must also be respected.
You can manage or delete cookies through your browser settings. Blocking essential cookies may prevent parts of the store from functioning correctly.
Google also provides the following controls:
Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
Google advertising preferences:
https://myadcenter.google.com/
These controls have different scopes and do not necessarily disable every form of website tracking.
For questions about cookies or your privacy choices, contact support@abtechstore.com.
International Processing
AB TECH is operated from Brazil and serves customers in the United States. Personal information may be processed in Brazil and in other countries where the service providers involved in our operations are located.
Data protection laws may differ between countries. International transfers are subject to any safeguards required by applicable law.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
Request access to personal information about you.
Correct inaccurate or incomplete information.
Request deletion, subject to applicable exceptions.
Obtain a portable copy of certain information.
Withdraw consent where processing relies on consent.
Object to or restrict certain processing.
Opt out of the sale or sharing of personal information or its use for targeted advertising, where applicable.
Submit a complaint to the relevant data protection authority.
To submit a request, email support@abtechstore.com.
We may need to verify your identity before acting on your request. Requests will be handled within the time limits required by applicable law.
Some information may need to be retained to meet legal obligations, complete transactions, or resolve outstanding matters.
Security
No online transmission or storage method can be guaranteed to be completely secure.
Please protect your account credentials and contact us if you suspect unauthorized activity involving your account or order.
Children’s Privacy
Our store is intended for a general audience and is not directed to children.
If you believe a child has provided personal information in circumstances requiring parental consent, please contact support@abtechstore.com so we can investigate and take appropriate action.
Third-Party Services and Links
Our website may contain links to external services. This policy describes AB TECH’s practices and does not replace the privacy policies of independent third parties.
Please review the relevant provider’s policy when using an external service.
Changes to This Policy
We may update this policy to reflect changes in our operations or applicable requirements.
The updated version will be published on this page with a revised date. Where required, we will provide additional notice or obtain consent before implementing relevant changes.
Contact Us
For privacy questions or requests concerning your personal information, contact:
Store Name: AB TECH
Company Name: AB Informatica e Software LTDA
Brazilian Company Registration Number (CNPJ): 65.185.502/0001-80
Business Address:
Rua Rosinha Minicelli, 95 – Centro
Palmares Paulista, SP
Postal Code: 15828-056
Brazil
Privacy Contact Email: support@abtechstore.com
Website: https://abtechstore.com
Customer Service Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Brasília Time (BRT, UTC-3).
General Support Response Time: Within 24 hours. Formal privacy requests may require additional time for verification and processing, subject to applicable legal deadlines.